Privacy Policy

PRIVACY AND SECURITY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

- CUSTOMERS: When you buy something on this website, we collect your personal information to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your booking

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

- WEBSITE VISITORS:

Squarespace hosts this website. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.

SECTION 2 - CONSENT

How do you get my consent? 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent? 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@gemdentalcare.com.au or mailing us at: 

Gem Dental Care

[Re: Privacy Compliance Officer] 

3/50 Main Street, Croydon, 3136, VIC.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Squarespace

Our website is hosted on Squarespace. They provide us with a platform that allows us to sell our products and services to you. 

Your data is stored through Squarespace data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

For more insight, you may also want to read Squarespace’s Terms of Service (https://www.Squarespace.com/legal/terms) or Privacy Statement (https://www.Squarespace.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information. 

In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

SECTION 8 - ANALYTICS

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

SECTION 9 - CUSTOMER ACCOUNTS

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider so that they can provide website services to us.

SECTION 10 - EMAILS

We may also send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider so that they can send these emails on our behalf.

SECTION 11 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our

Privacy Compliance Officer at hello@gemdentalcare.com.au or mail us at: 

Gem Dental Care

[Re: Privacy Compliance Officer] 

3/50 Main Street, Croydon, 3136, VIC.

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